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Cancellation Policy & Documents

Documents (Click to view)

  • Cancellation Policy

    We have two policies. One for houses in the Retreat at Miramar and one for Beachfront Properties on the gulf or houses that sleep more than 25+

    Retreat at Miramar (non beachfront).

    50% payment is required upon booking and the remainder due 30 days before check-in.  If needing to cancel, we offer a full refund outside of 30 days, minus a $300 non-refundable booking fee. Or outside of 30 days the guest can choose to move the entire amount paid onto a gift certificate for use on any future property.  No refund for cancellations within 30 days of check-in.  

    Beachfront Properties & Properties Sleeping 25+

    A 50% non refundable payment required upon booking and the remainder is due 30 days from check-in. We strongly encourage purchasing travel insurance.

    Airbnb & VRBO
    We will honor the cancellation policy listed on each property on these channels. If our above policy is more lenient, we will honor it.

    We strongly encourage purchasing travel insurance and no refund will be given for closure due to hurricanes, mandatory evacuations, trip being cut short, or fear of travel

    If the government mandates we close our rentals due to COVID19, we will reschedule or give you a gift certificate for the use on any of our properties during the next year from original check-in. No refunds for COVID diagnosis, job loss, government travel bans, mandatory quarantine, fear of travel, etc. We strongly encourage purchasing travel insurance.

  • House Rules and Rental Agreement for Destin Dreamers
  • Guaranteed Early Check-in & Late Check-out Policy
  • Check-out Instructions

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    Thanks for staying with Destin Dreamers.  You are checking out of {reservations.unit_name} on
    {reservations.enddate}at 10:00 A.M.

    Due to the time needed to prep the house for the next guest, it's important you are checked out by 10:00.  The cleaners will be arriving to prepare the house. 

    If you have a gas golf cart, please refill before check-out. Shell is the closest gas station and is three minutes east of Pompano Joes.
    After checking out, please text 850-733-7447 with the name of the house and that you have checked out.

    Before You Leave:
    ✓ Leave used beds unmade and towels in bedroom or bathroom. Please pile BEACH towels in laundry room for cleaning/inventory.

    ✓ Remove ALL trash from the house including, bathroom waste cans and the two trash cans in the kitchen. Place in provided trash cans outside. Please place all dirty dishes and silverware in the dishwasher and run.  Please

    ✓ DO NOT place any pots and pans in the dishwasher as they will need to be hand washed.  We have provided drying mats underneath the kitchen sink to set all hand washed items to dry. 

    ✓ Discard all used/open food and drinks.  If unopened and unwanted, feel free to leave for donation.

    ✓ Ensure ALL appliances are turned off.  If house has a gas fireplace, turn off. 

    ✓ Please lock ALL exterior doors. 

    ✓ Upon leaving the property, please checkout by texting (850) 733-7447 with the house name. 

    Golf Carts (if applicable)
    • Return golf cart key to attached lockbox on golf cart. Please ensure the garage door opener is left with the golf cart.
    • If gas powered, fill up at gas station located east of Pompano Joe’s on beach road. If electric, plug in.
    • Please clean golf cart. If needed, use a water hose attached to the side of the house for your convenience.
    Your Next Stay:

    Thanks for choosing us for your stay. We hope to see you again at one of our luxury vacation homes. We manage multiple homes in the Miramar Beach area.
    All the Best,

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