We have two policies. One for houses in the Retreat at Miramar and one for Beachfront Properties on the gulf or houses that sleep more than 25+
Retreat at Miramar (non beachfront).
50% payment is required upon booking and the remainder due 30 days before check-in. If needing to cancel, we offer a full refund outside of 30 days, minus a $300 non-refundable booking fee. Or outside of 30 days the guest can choose to move the entire amount paid onto a gift certificate for use on any future property. No refund for cancellations within 30 days of check-in.
Beachfront Properties & Properties Sleeping 25+
A 50% non refundable payment required upon booking and the remainder is due 30 days from check-in. We strongly encourage purchasing travel insurance.
Airbnb & VRBO
We will honor the cancellation policy listed on each property on these channels. If our above policy is more lenient, we will honor it.
We strongly encourage purchasing travel insurance and no refund will be given for closure due to hurricanes, mandatory evacuations, trip being cut short, or fear of travel
If the government mandates we close our rentals due to COVID19, we will reschedule or give you a gift certificate for the use on any of our properties during the next year from original check-in. No refunds for COVID diagnosis, job loss, government travel bans, mandatory quarantine, fear of travel, etc. We strongly encourage purchasing travel insurance.